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December 5, 2013 / roqueagency

What would you do if your Agent said ……?

“I know your premium has gone up. But, please don’t cancel your policy.  You cancelling will drop me below my sales threshold and I’ll lose my trip to Florida this winter!”

Believe it or not, someone called into our office last week telling us of this very experience.

Now let’s be honest about something. To no one’s surprise, Insurance Agents are salespeople; most are awesome, some not so much. To some, the title of Salesperson carries a negative stigma, typically the result of having dealt with that “not so much” salesperson sometime in their past.  In reality, the sales occupation, whether insurance or widgets, is merely the art of facilitation.  Simply put: using one’s God given assets and ability to help someone else in need, get something they already want.  Like everyone and everything in this world, sales can take on a negative stigma when some choose to use their assets and abilities to put what THEY want ahead of the wants or needs of someone else. There’s a huge difference between SELFLESS and SELFISH sales people.  At least, we think so.

Finally, please take caution.  When you call your Agent to object about high premiums, know this.  The only way he/she can lower his carrier’s premium, is to lower the strength or span of your protection. Agents have NO control over pricing.  The carrier sets the rate, and they’re based on the operating profits and losses, performance demands of their stock holders to name a couple factors, and must be pre-approved with each state’s Department of Commerce and Insurance before changing up or down. When you insure with a Captive Agent, he/she may only be able to offer choices between their Primary or their very Basic policy coverage from their one carrier. When you insure with an Independent Agent, he/she usually has multiple coverage options from several reputable carriers to offer. As an Independent, Roque Agency Insurance has over a dozen A-Rated carriers to offer.  We do all the comparison shopping for you and make recommendations for the strongest coverage at the best premium you may be eligible for at that time.  And Oh, we don’t go on trips at our customers’ expense!

Unsure whether your Auto, Home, Life and/or Business Insurance is sufficient to cover you on a loss? That day is not the time to find out. Tired of paying too much and having too little?  Call or click for an appointment and let us help you rest at ease.  We’ll do our best to help you  get more than you’re already paying for.

Google+Luis Roque is a local Independent Agent who strives to help you to “Be Protected, Not Surprised. Get More Than You’re Already Paying For.”
Roque Agency Insurance is located at…

150 Uptown Square, Suite C
Murfreesboro, TN 37129.

Or click here to call us at (615) 582-3382

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